Covid -19 Information For Customers
Why can I only buy bulk bags?
We are currently only able to offer most of our products in Bulk Bags. This is due to staff shortages in relation to the creation of our pallets of pre-pack bags. This excludes crated materials which are still provided in crates.
We are hoping to be able to offer the 50 bags pallets from the 8th June, however we still won’t be offering the 10 or 25 bag pallets just yet as these require our staff to work more closely together. Until we can find a safe, socially distanced solution to packing smaller quantities we are unable to supply these.
Where can I buy smaller quantities?
We hope to offer 10 and 25 bag quantities in the coming months; however your local Garden Centre or Builders Merchant can normally provide smaller quantities of stone.
Why are some products out of stock?
Many of our quarries and supply partners closed during lock down and we are still waiting for some to re-open, this is why some of our products are currently out of stock. We are hoping to have most products back in stock by the 12th June but we just ask people keep checking the website.
Will you let me know when it’s back in stock?
We thank you for your patience in this matter, unfortunately we are not be able to keep peoples details and contact them when items are back in stock as we are busier than usual and very short staffed. We are also unable to take orders for products that we don’t have in stock.
Apologies for any inconvenience caused.