Trustpilot

Contact us

Any Questions?

PLEASE READ THE BELOW BEFORE CONTACTING US

Please understand we are experiencing an extremely high volume of orders, yet are still trying to fulfil a quick turnaround for deliveries. This has put a lot of pressure on our hauliers and we are experiencing more delays than usual, More Information Here. Southern areas may be subject to a 3 day delivery service so please don't request a next day delivery. We thank you for your understanding.

 

You can price yourself from the website for smaller orders by putting your postcode in the orange box on the product page. We are currently offering bulk bags and 50 bag pallets of most products. We are trying to offer the smaller pallets when possible but we are extremely busy so due to production capabilities this isn't always possible.

 

By ordering online, you can choose your delivery date, which will be confirmed (along with details of your order) automatically in an email. Our current lead time is around 2-3 working days.

 

The way we deliver may not suit you, please check our delivery requirements page.

 

Please also read our FAQ section.

 

To contact us, please complete the form to the right. We are currently very short staffed but are responding as fast as we can.

If you require a quote for 20 tonnes plus, please remember to include your Delivery Postcode.

 

Telephone queries - Our phone lines are currently incredibly busy, we do ask all customers to place orders via the website. For information on a delivery we are making for you please use the form above or use our live chat function between the hours of 10am & 5pm Mon-Fri, alternatively call us on 01629 636212.

 

Estimated Times of Delivery - These can only be provided after 10.30am on your scheduled delivery day, but please be aware that times given to us from pallet carriers may still be vague unless you've specifically paid for a timed service.

 

Contact details:

 

Stone Warehouse

Youlgrave

Bakewell, Derbyshire

DE45 1LW

 

Hours: During Corona Virus lockdown 9am - 5pm, Mon to Fri

 

If you have a query that cannot be asked using our enquiry form, please see our FAQ our opening hours are 10am - 5pm, Monday to Friday.

 

PLEASE NOTE - DELAYED DELIVERIES

Due to the increased number of deliveries and lack of drivers our hauliers are struggling to cope. Therefore we are experiencing more delivery delays than normal. More Information Here. Southern areas, specifically Devon and Cornwall are the worst affected and are subject to a 3 day delivery service (occasionally longer) so please don't request a next day delivery.Currently the most affected postcodes / regions are: Scotland, Cornwall, Devon. B14-95, CA, CB 6-25, DH, CV21-47, FY, NE, LE16-17, NP, NR19-23, OX15-17, PE11-38, PR1-4 and PR11, RG19-29, SO20 & 97 and SP1-5, 9-11. We will continue to make every effort to deliver your order on the selected day. If you have been affected we sincerely apologise for this delay and will be happy to help chase up your order.

Thanks and kind regards, Stone Warehouse